Last Updated: August 11, 2026
Welcome to Oyoko.ng, an online marketplace that connects buyers and vendors. These Terms & Conditions govern your use of our website, marketplace, products and services.
By accessing Oyoko.ng, creating an account, purchasing a product or registering as a vendor, you agree to these Terms & Conditions. Please also review our Privacy Policy and Refund Policy.
1. About Oyoko.ng
Oyoko.ng is an online marketplace where vendors can list and sell products and buyers can discover and purchase products across different categories.
Learn more about our marketplace on our About Us page.
2. Buyer Terms
As a buyer on Oyoko.ng, you agree to provide accurate information when creating an account and placing orders.
- You must provide accurate delivery and contact information.
- You are responsible for reviewing product information before placing an order.
- You agree to pay the applicable price and delivery charges for your order.
- You must not use the platform for fraudulent or unlawful transactions.
- You should inspect products upon delivery and report eligible issues within the applicable return period.
3. Vendor Terms
Vendors who sell products through Oyoko.ng are responsible for the products and information they list on the marketplace.
- Vendors must provide accurate product descriptions, images, prices and specifications.
- Vendors must only list products they are legally permitted to sell.
- Vendors are responsible for fulfilling confirmed orders within the agreed timeframe.
- Vendors must not list counterfeit, stolen, prohibited or illegal products.
- Vendors must provide genuine information about their business and products.
- Vendors are responsible for the quality, condition and authenticity of products they sell.
- Vendors must comply with applicable Nigerian laws and regulations.
4. Product Listings
Oyoko.ng may review, modify, restrict or remove product listings that violate our policies or applicable laws.
Product availability, descriptions, images and prices may change without prior notice.
5. Orders and Payments
When a buyer places an order, the order is subject to product availability, successful payment and other applicable conditions.
Oyoko.ng reserves the right to cancel or reject an order where there is a pricing error, suspected fraud, product unavailability or another legitimate reason.
6. Delivery
Delivery times may vary depending on the vendor, product, delivery location and selected delivery method.
Buyers are responsible for providing a complete and accurate delivery address. Vendors are responsible for preparing products correctly for dispatch.
7. Returns and Refunds
Returns and refunds are governed by our Refund Policy. Buyers and vendors are expected to follow the applicable return and refund procedures.
8. Vendor Payments
Vendor earnings and payouts are subject to Oyoko.ng's applicable marketplace procedures, including order completion, refunds, disputes and any applicable fees.
Oyoko.ng may temporarily hold or delay vendor payouts where an order is under review, disputed or subject to a refund request.
9. Prohibited Activities
Users and vendors must not:
- Use Oyoko.ng for fraudulent or unlawful activities.
- Provide false or misleading information.
- Sell counterfeit, stolen or prohibited products.
- Attempt to manipulate reviews, orders or marketplace rankings.
- Attempt to gain unauthorized access to another user's account.
- Interfere with the security or operation of the platform.
- Use the platform to distribute malicious software or harmful content.
10. Account Suspension
Oyoko.ng may suspend, restrict or terminate an account where there is a violation of these terms, suspected fraud, unlawful activity, repeated complaints or other activity that may harm buyers, vendors or the marketplace.
11. Intellectual Property
All Oyoko.ng branding, logos, website content, designs and materials belonging to Oyoko.ng may not be copied, reproduced or commercially used without permission.
12. Third-Party Services
Oyoko.ng may use third-party payment, delivery, verification and other service providers. Their services may be subject to their own terms and policies.
13. Limitation of Liability
To the extent permitted by applicable law, Oyoko.ng shall not be liable for indirect, incidental or consequential losses arising from the use of the marketplace.
Nothing in these terms excludes any liability that cannot legally be excluded under applicable Nigerian law.
14. Changes to These Terms
We may update these Terms & Conditions from time to time. Updated terms will be published on this page. Continued use of Oyoko.ng after an update means that you accept the revised terms.
15. Privacy
Our collection and use of personal information is explained in our Privacy Policy.
16. Governing Law
These Terms & Conditions are governed by the applicable laws of the Federal Republic of Nigeria.
17. Contact Us
If you have questions regarding these Terms & Conditions, please contact Oyoko.ng through the contact information available on our website.