Last Updated: August 11, 2026
At Oyoko.ng, we respect your privacy and are committed to protecting the personal information you provide when using our marketplace.
By using Oyoko.ng, you also agree to our Terms & Conditions.
1. Information We Collect
Depending on how you use Oyoko.ng, we may collect information such as:
- Name and contact information.
- Email address and phone number.
- Delivery and billing information.
- Account login information.
- Order and transaction information.
- Vendor business information.
- Product listings and marketplace activity.
- Technical information such as device and browser information.
2. How We Use Your Information
We may use your information to:
- Create and manage your account.
- Process orders and payments.
- Facilitate deliveries.
- Connect buyers and vendors.
- Provide customer support.
- Prevent fraud and unauthorized activity.
- Improve our website and services.
- Send important account and transaction notifications.
- Comply with applicable legal requirements.
3. Payment Information
Where payments are processed through third-party payment providers, payment information may be handled by those providers in accordance with their own privacy and security policies.
Oyoko.ng does not need to store sensitive payment credentials such as your card PIN.
4. Sharing of Information
We may share relevant information with trusted service providers where necessary to operate the marketplace, including payment providers, delivery partners, technology providers and customer support services.
We may also disclose information where required by law or necessary to protect our users, platform or legal rights.
5. Cookies
Oyoko.ng may use cookies and similar technologies to maintain sessions, remember preferences, improve website functionality and understand how users interact with our platform.
6. Data Security
We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse or disclosure. However, no online system can be guaranteed to be completely secure.
7. Your Rights
Subject to applicable law, you may have rights relating to your personal information, including requesting access, correction or deletion of certain information.
8. Data Retention
We retain personal information for as long as reasonably necessary to provide our services, fulfill legal or contractual obligations, resolve disputes and maintain appropriate business records.
9. Children's Privacy
Oyoko.ng is not intended to knowingly collect personal information from children without appropriate consent where such consent is required by law.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be published on this page with an updated date.
11. Related Policies
For information about returns and refunds, please see our Refund Policy.
For the rules governing use of Oyoko.ng, please see our Terms & Conditions.
12. Contact Us
If you have questions or concerns about this Privacy Policy or how your information is handled, please contact Oyoko.ng through the contact information provided on our website.